Elevated latency in Eik APIs
Monitoring - We see improvements in latency across all Eik APIs, with response times approaching normal values. We will continue to monitor the situation.
May 19, 2026 - 13:43 CEST
Update - We are continuing to investigate this issue together with RF/NHN.

Please see the ongoing incident on NHN's statuspage for additional details.
May 19, 2026 - 13:21 CEST
Investigating - We are currently investigating this issue.
May 19, 2026 - 12:55 CEST
Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.9 % uptime
Today
API 0100 - Prescription Handling Operational
90 days ago
99.86 % uptime
Today
API 0200 - Journaling Operational
90 days ago
99.93 % uptime
Today
API 0300 - Supporting Services Operational
90 days ago
99.93 % uptime
Today
API 0400 - Reimbursement Handling Operational
90 days ago
99.93 % uptime
Today
API 0500 - Pharmaceutical Services Operational
90 days ago
99.86 % uptime
Today
API 0700 - Reporting and Statistics Operational
90 days ago
99.93 % uptime
Today
API 0800 - Authentication, Authorization and Accounting Operational
90 days ago
99.93 % uptime
Today
API 0900 - Falsified Medicines Directive Operational
90 days ago
99.81 % uptime
Today
Eik Manager Operational
90 days ago
100.0 % uptime
Today
FMD Client Operational
90 days ago
100.0 % uptime
Today
File Drop Operational
90 days ago
100.0 % uptime
Today
Eik Platform (PaaS) Operational
90 days ago
100.0 % uptime
Today
External systems Operational
Personregisteret Operational
Grunndata Operational
NMVS Operational
E-Resept ((Sentral Forskrivings Modul (SFM)). Operational
Reseptformidleren (RF) Operational
Helsedirektoratet / HELFO Operational
HelseID Operational
Nettapotek (RF) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Platform maintenance May 23, 2026 21:30 - May 24, 2026 06:00 CEST

Eik's PaaS will be undergoing a scheduled maintenance during the specified time.

We do not expect any service downtime, but some minor instability in individual APIs and increased latency might occur while the maintenance is ongoing.
Posted on Feb 13, 2026 - 11:17 CET

Platform maintenance Jun 6, 2026 21:30 - Jun 7, 2026 06:00 CEST

Eik's PaaS will be undergoing a scheduled maintenance during the specified time.

We do not expect any service downtime, but some minor instability in individual APIs and increased latency might occur while the maintenance is ongoing.
Posted on Feb 13, 2026 - 11:18 CET

Infrastructure maintenance Jun 10, 2026 00:00-06:00 CEST

Our infrastructure vendor will be performing their regularly scheduled maintenance during this time.

We do not expect any downtime or significant impact to Eik.
Posted on Feb 13, 2026 - 11:18 CET

Platform maintenance Jun 20, 2026 21:30 - Jun 21, 2026 06:00 CEST

Eik's PaaS will be undergoing a scheduled maintenance during the specified time.

We do not expect any service downtime, but some minor instability in individual APIs and increased latency might occur while the maintenance is ongoing.
Posted on Feb 13, 2026 - 11:19 CET
System Metrics Month Week Day
Throughput
Fetching
Latency
Fetching
Errors
Fetching
May 19, 2026
NMVS maintenance impacts Eik FMD APIs
Completed - The scheduled maintenance has been completed.
May 19, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:00 CEST
Scheduled - EMVO ("European Medicines Verification Organisation") will perform scheduled maintenance on the NMVS ("National Medicines Verification System") during the specified time.

Instability and outages in the FMD API's in Eik are to be expected while the maintenance is ongoing.

Please see the EVI ("European Medicines Verification System Information") for the latest status updates.
May 12, 09:27 CEST
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
May 13, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 CEST
Scheduled - Our infrastructure vendor will be performing their regularly scheduled maintenance during this time.

We do not expect any downtime or significant impact to Eik.
Feb 13, 11:16 CET
May 12, 2026

No incidents reported.

May 11, 2026
Release Eik26.04
Completed - The scheduled maintenance has been completed.
May 11, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 CEST
Scheduled - Deployment of the new Eik version Eik26.04 will take place from kl. 21:30 at Monday the 11th of May.

There will be no downtime on Eik during the rollout, but there might be shorter periods of instability during the upgrade.
May 8, 10:14 CEST
May 10, 2026
NMVS maintenance impacts Eik FMD APIs
Completed - The scheduled maintenance has been completed.
May 10, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 21:00 CEST
Scheduled - EMVO ("European Medicines Verification Organisation") will perform scheduled maintenance on the NMVS ("National Medicines Verification System") during the specified time.

Instability and outages in the FMD API's in Eik are to be expected while the maintenance is ongoing.

Please see the EVI ("European Medicines Verification System Information") for the latest status updates.
Apr 20, 14:22 CEST
Platform maintenance
Completed - The scheduled maintenance has been completed.
May 10, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 21:30 CEST
Scheduled - Eik's PaaS will be undergoing a scheduled maintenance during the specified time.

We do not expect any service downtime, but some minor instability in individual APIs and increased latency might occur while the maintenance is ongoing.
Feb 13, 11:15 CET
May 9, 2026
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
NMVS maintenance impacts Eik FMD APIs
Completed - The scheduled maintenance has been completed.
May 6, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 20:00 CEST
Scheduled - EMVO ("European Medicines Verification Organisation") will perform scheduled maintenance on the NMVS ("National Medicines Verification System") during the specified time.

Instability and outages in the FMD API's in Eik are to be expected while the maintenance is ongoing.

Please see the EVI ("European Medicines Verification System Information") for the latest status updates.
Apr 27, 13:12 CEST
May 5, 2026
← Incident History Powered by Atlassian Statuspage