Elevated latency in Eik APIs

Incident Report for Eik Platform (Live)

Monitoring

We see improvements in latency across all Eik APIs, with response times approaching normal values. We will continue to monitor the situation.
Posted May 19, 2026 - 13:43 CEST

Update

We are continuing to investigate this issue together with RF/NHN.

Please see the ongoing incident on NHN's statuspage for additional details.
Posted May 19, 2026 - 13:21 CEST

Investigating

We are currently investigating this issue.
Posted May 19, 2026 - 12:55 CEST
This incident affects: APIs (API 0100 - Prescription Handling) and External systems (Reseptformidleren (RF)).